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Refund Policy
When refunds apply and how to request one.
Last updated: July 24, 2026 13:39 pm Spain
🔁 Replacement Policy – Orders Over €1 / Política de Reemplazo – Compras Superiores a €1
1. Vouch Requirement / Requisito de Vouch
For orders €1 or more, customers must leave a vouch (comment or proof of delivery).
Para compras de €1 o más, los clientes deben dejar un vouch (comentario o prueba de entrega).
2. Replacement Conditions / Condiciones del Reemplazo
Replacements are only issued if the vouch is provided; no vouch = no replacement.
Solo se realizará el reemplazo si se deja el vouch; sin vouch = no hay reemplazo.
3. Purpose of This Policy / Finalidad de Esta Política
This policy ensures transparency, trust, and protection for both buyer and seller.
Esta política asegura transparencia, confianza y protección para comprador y vendedor.
For help or inquiries, you can contact us at: mailto:[email protected]
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